How to Get More Tips as a Server: 26 Tricks

As a server, your primary job is to provide excellent service to your customers and ensure that they have a positive dining experience. One of the most important parts of this job is getting tips, which can make up a significant portion of your income. In this article, we'll go over 26 tips and tricks for getting more tips as a server. Whether you're just starting out in the industry or you're a seasoned pro, these strategies can help you increase your income and excel in your role.

1. Greet customers with a friendly and sincere welcome as soon as they are seated at their table.

2. Make eye contact and smile at your customers throughout the meal.

3. Be attentive to your customers' needs, but not overbearing. Check on them frequently to see if they need anything, but give them space if they want to have a private conversation.

4. Use the customer's name when interacting with them. This personal touch can make a big difference in how they perceive their dining experience.

5. Offer suggestions for menu items, but don't push any one item. Let the customer make the final decision on what to order.

6. Upsell when appropriate. If a customer is considering a lower-priced item, suggest a similar item that is a bit more expensive but might be a better value.

7. Be knowledgeable about the menu and the ingredients in each dish. This can help customers with dietary restrictions or allergies make informed choices.

8. Keep the table clean and organized throughout the meal. This includes clearing away dirty dishes and replacing them with clean ones as needed.

9. Offer refills on drinks, but don't push it. If a customer declines a refill, respect their decision.

10. Anticipate your customers' needs before they have to ask. For example, if a customer is getting low on napkins, bring them more before they run out.

11. Be patient and understanding when dealing with difficult customers. A little empathy can go a long way in diffusing a tense situation.

12. Don't let your personal problems affect your interactions with customers. Leave your personal issues at home and focus on providing excellent service.

13. Use proper table setting and service techniques to add a touch of elegance to the dining experience.

14. Be respectful of your customers' time. If a table is running behind, do what you can to expedite their order without rushing them.

15. Always thank your customers for coming and invite them to return.

16. Be proactive in solving problems that may arise during the meal. If there is a mistake with an order, apologize and offer a solution.

17. Offer a dessert menu and suggest pairings with coffee or other after-dinner drinks.

18. Use positive body language, such as nodding and maintaining eye contact, to show that you are listening and engaged with your customers.

19. Take the time to properly present each dish when serving it to the table. You could also explaine the ingredients and any special preparation techniques.

20. Learn about different types of wine and how they pair with different dishes. This can help you make recommendations to customers and increase your sales of alcohol.

21. Offer to split a dish or make a half-sized portion for customers who want to try multiple items but don't want to commit to a full-sized portion of each.

22. Use upselling techniques, such as suggesting a higher-priced item as a "special of the day" or offering a "chef's recommendation."

23. Cross-sell by suggesting complementary items, such as a glass of wine to go with a steak entree.

24. Take the time to learn about your repeat customers and engage them in conversation when appropriate. This can help build a rapport and make them feel more connected to the restaurant.

25. Offer personalized recommendations based on a customer's preferences. If you remember that a customer likes a particular type of wine or dish, suggest it to them when they return.

26. Offer a warm farewell and invite customers to return when they leave. This can help create a lasting impression and encourage them to come back in the future.

By following the tips and tricks outlined in this article, you can significantly increase your tips as a server and make a bigger impact on your income. Remember to be friendly, attentive, and proactive in your service, and don't be afraid to go above and beyond to create a memorable experience for your customers. With a little effort and the right mindset, you can excel in your role and succeed in the hospitality industry.